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Return Policy

Satisfaction Policy:
As a highly valued customer, your satisfaction is very important to us. If you are not 100% satisfied with your purchase and wish to resolve your issue as quickly and easily as possible, you may Click Here to resolve your issue. The following are some general policies we follow to resolve the various situations:

Damaged Items:
Sometimes the item may become damaged in transit. Please let us know what is damaged, in as much detail as possible, so that we can determine the next step.

Incorrect Item Delivery:
Sometimes the wrong item is shipped. Please let us know what you received in as much detail as possible (item number, product name, quantity). Please also let us know if you would like to return the incorrect item and have the item you originally purchased sent to you or if you would like to keep the incorrect item and add it on to your original order.

Custom Products:
We are not able to return Custom Products back to the manufacturer; however, please let us know why you are dissatisfied with your purchase and we will try to correct the situation.

General Dissatisfaction (Missing Parts):
Please let us know in as much detail as possible why you are not satisfied with your order and we will try to correct the situation to the best of our ability.